Red light on mini box. Main box working fine

[Ginat]

Not sure if it's the mini box or remote. Main box and tv working fine 

Tried all the usual steps unplugging etc Changed batteries in remote 

Have checked services broadband WiFi all fine so am at a loss now what to do 

[Laing1]

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@Ginat wrote:

Not sure if it's the mini box or remote. Main box and tv working fine 

Tried all the usual steps unplugging etc Changed batteries in remote 

Have checked services broadband WiFi all fine so am at a loss now what to do 

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to check if its the remote press the red light as this is also the manual on/off button if it turns the box on then you can try resetting your remote by

Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.