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Discussion topic: Recordings wrongly labelled.

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This message was authored by Grandad+Fixit This message was authored by: Grandad+Fixit

Recordings wrongly labelled.

This weekend I recorded on F1 channel Grand Prix Sunday, British Grand Prix and Chequered flag programmes. When I came to watch these recordings they were gathered under the label Monaco Grand Prix in recent recordings menu.

Initially it appeared that no recordings had taken place. 

I had previously deleted this recording and it was not available to view under this tab.

This has happened with other recordings and other channels and can be very confusing.

Why is this happening and how can it be corrected.

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This message was authored by nigea99 This message was authored by: nigea99

Re: Recordings wrongly labelled.

Posted by a Superuser, not a Sky employee. Find out more

@Grandad+Fixit wrote:

This weekend I recorded on F1 channel Grand Prix Sunday, British Grand Prix and Chequered flag programmes. When I came to watch these recordings they were gathered under the label Monaco Grand Prix in recent recordings menu.

Initially it appeared that no recordings had taken place. 

I had previously deleted this recording and it was not available to view under this tab.

This has happened with other recordings and other channels and can be very confusing.

Why is this happening and how can it be corrected.


Hi @Grandad+Fixit 

 

I think sometimes it needs the old recordings to be completely deleted  (after deleting - select Manage - Deleted & then Delete forever) to make sure it doesn't get confused.

 

I still have a recording from last year I have kept so all my F1 recordings stack under that - I am used to the 'heading' being that one rather than the new race each week

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Recordings wrongly labelled.

Posted by a Superuser, not a Sky employee. Find out more

@Grandad+Fixit  to confirm what @nigea99  suggested, you need to delete the other race recordings completely using the 'Manage recordings' function.

I am just another Sky customer!
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