Discussion topic: Recordings have disappeared

This message was authored by: RedLeo67 · ‎27 Jul 2023

3-4 years of recordings have suddenly disappeared on my Sky Q box.

Any ideas on why and how to get them back?

This message was authored by: Daniel0210 · ‎27 Jul 2023

Sky Q in not designed for long term recording / saving. It's designed primarily for watching and deleting. How much of the capacity of your box are you currently using?

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This message was authored by: oldfella · ‎27 Jul 2023

@RedLeo67 wrote:

3-4 years of recordings have suddenly disappeared on my Sky Q box.

Any ideas on why and how to get them back?

Hi @RedLeo67

Looks like your Disc Space reached capacity and your Box carried out housekeeping to delete recordings..

Have you checked the Deleted Section in Recordings - Manage?
Assume you have rebooted your Q box to make sure your recordings have gone.

Discussion topic: Recordings have disappeared

Recordings have disappeared

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