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Discussion topic: Recording

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AlisonAshworth6
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This message was authored by AlisonAshworth6 This message was authored by: AlisonAshworth6

Recording

‎01 Apr 2024 02:16 PM

Hi 

I cannot record anything on my sky Q box 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Recording

‎01 Apr 2024 02:17 PM

Posted by a Superuser, not a Sky employee. Find out more

@AlisonAshworth6 

What's happening when you try to record? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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AlisonAshworth6
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This message was authored by AlisonAshworth6 This message was authored by: AlisonAshworth6

Re: Recording

‎01 Apr 2024 02:18 PM

It says technicals error 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Recording

‎01 Apr 2024 02:20 PM

Posted by a Superuser, not a Sky employee. Find out more

@AlisonAshworth6 

Have you tried a reboot?

Once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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AlisonAshworth6
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This message was authored by AlisonAshworth6 This message was authored by: AlisonAshworth6

Re: Recording

‎01 Apr 2024 02:21 PM

I have tried that thank you 

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