Discussion topic: Recorded section - screen says “please wait” and no programs come up
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Message posted on 12 Sep 2026 04:56 PM
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Recorded section - screen says “please wait” and no programs come up
We don't seem to be able to access anything in the recorded section. You go in to recordings - screen is blank and the words "please wait" are displayed. And it does change - can wait 10
minutes ir more... nothing.
we have reset and still the same.. any ideas??
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Message posted on 12 Sep 2026 04:57 PM
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Re: Recorded section - screen says “please wait” and no programs come up
Sorry, that should say " it does not change"
Message posted on 12 Sep 2026 05:02 PM
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Re: Recorded section - screen says “please wait” and no programs come up
@Shobbs wrote:
We don't seem to be able to access anything in the recorded section. You go in to recordings - screen is blank and the words "please wait" are displayed. And it does change - can wait 10
minutes ir more... nothing.
we have reset and still the same.. any ideas??
@Shobbs Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 12 Sep 2026 05:08 PM
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Re: Recorded section - screen says “please wait” and no programs come up
Hi, thats the first thing we did, and a reset...still nothing .🤷🏻♀️
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