0

Discussion topic: Random recordings on my sky box.

Reply
This message was authored by Andy2 This message was authored by: Andy2

Random recordings on my sky box.

Random recordings appeared on my sky box. Removed them from schedule however different shows now appear. My LG TV has also started calling the sky box a Vodafone set top box. 

Reply

All Replies

This message was authored by Addie15 This message was authored by: Addie15

Re: Random recordings on my sky box.

Posted by a Sky employee

Hi there, Andy2! I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

Andy2
Topic Author
This message was authored by Andy2 This message was authored by: Andy2

Re: Random recordings on my sky box.

Thank you

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Random recordings on my sky box.

Posted by a Superuser, not a Sky employee. Find out more

I believe the Sky Q box is setup to automatically download shows which you may like or which you have watched via catchup. Can be turned off via Settings>setup>preferences>auto record series from catchup.

To check for 'push on demand' (downloading of shows you may like) you'll have to access the Engineers settings:

Highlight Settings but don't select, then enter 0, 0, 1, on the remote & then select 'Pushed on Demand' to turn the feature off.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
This message was authored by Addie15 This message was authored by: Addie15

Re: Random recordings on my sky box.

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion