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Discussion topic: Q box not working
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This message was authored by: bigjohn53
Message posted on 05 Apr 2026 08:45 AM
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Q box not working
Red light on q box and pulsing blue ring. Have switched everything off. Unplugged everything. No joy. Have unplugged router. Have reset router. Have changed batteries in remote. Have held down red standby button for a period of mins on q box. Still nothing. Box will not respond to anything
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This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Apr 2026 10:25 AM
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Re: Q box not working
Hi @bigjohn53 Try following this help article which should lead you to requesting a replacement box.
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