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Discussion topic: Q box not working

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This message was authored by: bigjohn53

Q box not working

Red light on q box and pulsing blue ring. Have switched everything off. Unplugged everything. No joy.  Have unplugged router. Have reset router.  Have changed batteries in remote.  Have held down red standby button for a period of mins on q box. Still nothing.   Box will not respond to anything 

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This message was authored by: MightyQuinn

Re: Q box not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @bigjohn53   Try following this help article which should lead you to requesting a replacement box.

Sky Q box is stuck in standby.

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