11 Nov 2024 08:58 AM
When switching on the Qbox this morning the screen keeps advising me to make sure the viewing card is inserted with chip facing up, which it is. Can't access any Sky channels or recordings. Was working well last night.
11 Nov 2024 11:48 AM
Posted by a Superuser, not a Sky employee. Find out morePerhaps remove the card and give it a gentle wipe with the soft cloth in case there's some dust on it and then reinsert it (as message says) until you hear a click.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion