Q box dropping network after a few hours

[DKe]

Changed broadband provider from Sky to another company. Now my q box loses connection to the internet every few hours. I'm looking for advice but not hopeful having read comments from those who have had such problems previously.  Done the usual things, rebooting router and q box, separately and together. Moved anything else with a connection which might interfere. Clearly connection works but something causes it to drop out. Everything else works fine

[Allan95]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141