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Discussion topic: Q Box faulty

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This message was authored by: QBoxxx

Q Box faulty

Hi my sky Q box keeps switching its self off and will not turn on again, I have to pull the power cable out to rest the box. This started 2 weeks ago and is getting worse 4-5 times a day now
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This message was authored by: Jason-

Re: Q Box faulty

Posted by a Sky employee

Hello @QBoxxx, thanks for taking the time to join our Community and make your first post! 🥳

We're sorry that this is to report issues with your Sky Q box and we'd like to help make sure this is working for you. I'll send you an invite to a private chat shortly so just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

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