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Discussion topic: Q Box disconnecting from WiFi at same time each night

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This message was authored by: Coislana

Q Box disconnecting from WiFi at same time each night

Our Sky Q keeps disconnecting from the WiFi each night, always around the same time, somewhere between 9 and 9.30 pm. 
It's really annoying!

 

It's not the WiFi, all over services work and we have done a speed test at the exact time it disconnects and the WiFi is perfect.

Does anyone know what causes it and how to fix it? 

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This message was authored by: Chodley

Re: Q Box disconnecting from WiFi at same time each night

Posted by a Superuser, not a Sky employee. Find out more

"All other" I assume you mean?

 

Wonder if there is some electrical interference. Do you have a timed water heater or anything coming on at that time or an automated light or some other device?

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