0

Discussion topic: Problems with picture

Reply
This message was authored by CLouden This message was authored by: CLouden

Problems with picture

We've just changed our tv and now we don't have a picture just a black screen that flickers on and off. We have sound though. 
we also cannot change channel . 
mall leads are connected properly please help 

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99

Re: Problems with picture

Posted by a Superuser, not a Sky employee. Find out more

hi @CLouden 

 

With the SKY Q box on press the following keys in Sequence

 

Home 1 0 8 0 Home

 

which resets the resolution of the box

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion