@Kim951 wrote:
I've been with sky 18 years and no problems but the past 6-8 weeks my Netflix app just won't load it's stuck on the screen with the red circle going around no matter where I sign in or on what tv any advice is appreciated
Hi @Kim951
Have you tried a simple reboot?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
