0

Discussion topic: Problem with recordings, downloads and catch up

Reply
This message was authored by Werner This message was authored by: Werner

Problem with recordings, downloads and catch up

My recordings have disappeared - just showing as please wait. Catch up sating technical issue try later but been going on for weeks. Live TV and apps like netflux working fine.

Reply

All Replies

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Problem with recordings, downloads and catch up

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Problem with recordings, downloads and catch up

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion