Problem with recording

[Dazzevans77]

So we noticed that a series link programme hadn't recorded yesterday. Looking in here I did a software update which completed. Now I cannot access our recordings and when I press record an error message pops up saying there is a problem with my hard drive. 

Any ideas other than a power reboot?

[Daniel0210]

@Dazzevans77 

Try following this link. It should lead to a replacement box if needed https://www.sky.com/help/articles/sky-q-hard-drive-errors 

If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.