Pre paid sky box

[Joe96]

Any chance I could get a new pre paid box to return my sky q box cuz mum binned it by accident 

[Jones_The_Cat]

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@Joe96 wrote:

Any chance I could get a new pre paid box to return my sky q box cuz mum binned it by accident 

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You'll need to ring Sky to request that or you can use any old packaging and print off a freepost label here: https://www.sky.com/help/articles/return-or-recycle-sky-equipment 

Make sure you keep a record of the tracking number in case of issues further down the line. 

[Daniel0210]

@Joe96 
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and ask nicely if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.