0

Discussion topic: Poor connectivity and Q boxes constantly dropping outQ

Reply
This message was authored by: DH81

Poor connectivity and Q boxes constantly dropping outQ

2 engineer visits and it still not working properly.  My bills are going up and the service is going down, I want an engineer to fix The problem or I will be cancelling my sky subscription 

Reply

All Replies

This message was authored by: Brill+Gill

Re: Poor connectivity and Q boxes constantly dropping outQ

Posted by a Sky employee

Hi @DH81, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

This message was authored by: Jueth

Re: Poor connectivity and Q boxes constantly dropping outQ

I need an engineer I am 66 and sick of trying to get this problem fixed

This message was authored by: Brill+Gill

Re: Poor connectivity and Q boxes constantly dropping outQ

Posted by a Sky employee

Hi @Jueth, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Reply