Please help!

[ChristieK]

I had a blue screen , lights are on but nobody is home...! No access to any tx

v since last Saturday I'm single mam 3 kids but working 7.30 - 6 pm full timeso no time to call🤷🏻‍♀️ dreading another weekend with no tv...

did have Netflix now nothing? Do t know what to do it says no connectivity but broadband working ?

[Chodley]

So you can get to the menu on the Q? But no image when you choose a channel?

[Doc5907]

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@ChristieK wrote:

I had a blue screen , lights are on but nobody is home...! No access to any tx

v since last Saturday I'm single mam 3 kids but working 7.30 - 6 pm full timeso no time to call🤷🏻‍♀️ dreading another weekend with no tv...

did have Netflix now nothing? Do t know what to do it says no connectivity but broadband working ?

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@ChristieK 

You mention no connectivity but what exactly is the message your getting on your screen ? Can you provide a screenshot which may help us