0

Discussion topic: Please help!

Reply
This message was authored by ChristieK This message was authored by: ChristieK

Please help!

I had a blue screen , lights are on but nobody is home...! No access to any tx

v since last Saturday I'm single mam 3 kids but working 7.30 - 6 pm full timeso no time to call🤷🏻‍♀️ dreading another weekend with no tv...

did have Netflix now nothing? Do t know what to do it says no connectivity but broadband working ?

Reply

All Replies

This message was authored by Chodley This message was authored by: Chodley

Re: Please help!

Posted by a Superuser, not a Sky employee. Find out more

So you can get to the menu on the Q? But no image when you choose a channel?

This message was authored by Doc5907 This message was authored by: Doc5907

Re: Please help!

Posted by a Superuser, not a Sky employee. Find out more

@ChristieK wrote:

I had a blue screen , lights are on but nobody is home...! No access to any tx

v since last Saturday I'm single mam 3 kids but working 7.30 - 6 pm full timeso no time to call🤷🏻‍♀️ dreading another weekend with no tv...

did have Netflix now nothing? Do t know what to do it says no connectivity but broadband working ?


@ChristieK 

You mention no connectivity but what exactly is the message your getting on your screen ? Can you provide a screenshot which may help us

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
BT Broadband
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion