Pixelating/no signal

[heeeelp]

I upgraded to SKY Q  a few weeks ago from HD+ and have had intermitant pixelation on BBC 1 & 2, ITV and some sky channels.

An engineer couldn't find a problem with the dish (didn't visually check it!) but blamed the box. New box has been in a few days and the same things happening again. 

Annoyingly my 2TB V3 box was replaced with a 2TB V2 on the box swap. The software is noticeably slower slower

Any ideas?

[Godfrey]

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@heeeelp wrote:

I....... have had intermitant pixelation on BBC 1 & 2, ITV and some sky channels.

An engineer couldn't find a problem with the dish (didn't visually check it!) but blamed the box.

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Was the engineer reaching this opinion after using their Televes H30 test meter to check the reception quality of all the 63 satellite transponder signals that Sky presently use?

Godfrey.

[heeeelp]

Yes plugged it in