Discussion topic: Picture keeps breaking ip

This message was authored by: Qsw1953 · ‎13 Jul 2023

struggling to watch sky as the picture keeps breaking up . Thought it was the bad weather but now it's constant even when no problem with weather . Anyone else got this or what have you done to resolve if it can be resolved .

This message was authored by: Daniel0210 · ‎13 Jul 2023

@Qsw1953

Any message coming up on your screen? It coukd be your dish is out of alignment which would need an engineer to check.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Qsw1953 · ‎13 Jul 2023

No messages . Seems worse also on itv .

This message was authored by: Daniel0210 · ‎13 Jul 2023

@Qsw1953

Also check a cable on the back of your box hasn't worked loose.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Qsw1953 · ‎14 Jul 2023

Cleaned the dish . Reset box and still have same issue .

This message was authored by: Qsw1953 · ‎14 Jul 2023

No message on tv just picture breakup

Discussion topic: Picture keeps breaking ip

Picture keeps breaking ip

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