Picture blocking on sky cinema only.

[Lyn678]

I had sky cinema added to my sky Q package last year and that one channel has intermittent pixel blocking on the screen particularly when the scene changes on the screen. I don't get it on any other channel so it looks like the sky cinema tuning is slightly out. Or my dish may need cleaning but it looks clean now. Thanks for any help. 

[TimmyBGood]

@Lyn678 

'Tuning' is automatic: the issue is likely to be a slight dish misalignment and would require a Sky installer visit to resolve.

[lettice]

Sounds like a dish misalignment.

You can book a Sky engineer online on step 5 of this Sky Help article;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/picture/articles/sky-tv-no...