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Discussion topic: Peter

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This message was authored by: Pola1971

Message posted on ‎20 Nov 2025 05:14 PM

Peter

Hi am waiting for a sky guy tomorrow at my house at 12 till 5 and I haven't had a text message confirmation 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎20 Nov 2025 05:27 PM

Re: Peter

Posted by a Superuser, not a Sky employee. Find out more
@Pola1971 wrote:

Hi am waiting for a sky guy tomorrow at my house at 12 till 5 and I haven't had a text message confirmation 

As we're other customers here we cannot provide any clarification I'm afraid.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎20 Nov 2025 05:45 PM

Re: Peter

Posted by a Superuser, not a Sky employee. Find out more

@Pola1971 

Customers who book an engineer for their Sky Q equipment should now receive a tracking link on the day of the planned visit. This will show when the engineer is expected to arrive.

 

Unfortunately some jobs take longer than expected and then impact appointments for later in the day.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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