Pay for cinema. It says upgrade. Its happened before and was solved via remote control

[Dale2222]

Pay for cinema and it says upgrade. It's happened before and was solved via remote control. I can't remember how we did it last time. Please briefly explain how to do it. 

[nigea99]

hi @Dale2222 

May I suggest you  try re-freshing the card

:

Main Menu -> Settings -> System Info  scroll across to the viewing card & click on 'setup'

Then click on the button (the whole message) which ends 'Use this option to trigger a callback' 

This isn't a call back as such but initiates a refresh of the viewing card  - be aware it may take some time to have any effect