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Discussion topic: Paramount + problem accessing free subscription

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This message was authored by Chezzerfeet This message was authored by: Chezzerfeet

Paramount + problem accessing free subscription

I've logged into my Sky account which says that my Paramount + subscription is linked. When I open the Paramount + app on the TV screen , I can log in to my account. But the only option is Get Paramount + or sign out. If I select Get Paramount + it just brings up the QR code page. Or I have to choose a subscription and pay. Im getting frustrated. Help!!!

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Chezzerfeet
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This message was authored by Chezzerfeet This message was authored by: Chezzerfeet

Re: Paramount +

I'm having the same problem. I've logged into my Sky account which says that my Paramount + subscription is linked. When I open the Paramount + app on screen , I can log in to my account. But the only option is Get Paramount + or sign out. If I select Get Paramount + it just brings up the QR code page. Or I have to choose a subscription and pay. Im getting frustrated. Help!!!

This message was authored by nigea99 This message was authored by: nigea99

Re: Paramount + problem accessing free subscription

Posted by a Superuser, not a Sky employee. Find out more

@Chezzerfeet wrote:

I've logged into my Sky account which says that my Paramount + subscription is linked. When I open the Paramount + app on the TV screen , I can log in to my account. But the only option is Get Paramount + or sign out. If I select Get Paramount + it just brings up the QR code page. Or I have to choose a subscription and pay. Im getting frustrated. Help!!!


Hi @Chezzerfeet 

I  am not sure it will help but did you follow the staps as detailed in the following video help:

https://www.sky.com/help/articles/using-paramount-plus

 

This message was authored by nigea99 This message was authored by: nigea99

Re: Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@Chezzerfeet wrote:

I'm having the same problem. I've logged into my Sky account which says that my Paramount + subscription is linked. When I open the Paramount + app on screen , I can log in to my account. But the only option is Get Paramount + or sign out. If I select Get Paramount + it just brings up the QR code page. Or I have to choose a subscription and pay. Im getting frustrated. Help!!!


hi @Chezzerfeet I have moved the post you made on the other discussion to the one you raised so there aren't  two separate sets of responses to your problem 

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