@Charlotte181 wrote:
I have this message also. Have you resolved the issue ?
Perhaps I may suggest you try a power down restart of your Router & then your SKY Q box(es) :
Unplug or switch off at mains your router, re-apply power & then wait for it to restart & connect back to the internet
Then on your main SKY Q box :
Use the remote to place it into standby mode
Then remove the power to it (either switch off at mains or remove the power plug)
Wait at least 30s
Then re-apply the power & wait for it to fully restart - this may take a few minutes.
Once the main box is restarted do the same power down on each of the mini boxes (if needed)
