Paramount + error

[Sicknote64]

Hi there 

we got a 3 free month upgrade as we've had multiple issues with our internet service resulting in me having to get internet from a different provider.  When the engineer was here last trying to resolve the internet, he activated 3months free sports and cinema with paramount.  

when trying to log into paramount I get a error code of MYSKY_2306 and I've had this for the past couple of weeks.  Anyone else had a similar issue? 

[caesarome]

@Sicknote64 

Has it actually been activated:

https://www.sky.com/help/articles/using-paramount-plus

Do note to cancel both Sports and movies you need to give Sky 31 days notice to do this,

[Laing1]

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@Sicknote64 wrote:

Hi there 

we got a 3 free month upgrade as we've had multiple issues with our internet service resulting in me having to get internet from a different provider.  When the engineer was here last trying to resolve the internet, he activated 3months free sports and cinema with paramount.  

when trying to log into paramount I get a error code of MYSKY_2306 and I've had this for the past couple of weeks.  Anyone else had a similar issue? 

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@Sicknote64 have you followed the instructions in the link below 

https://www.sky.com/help/articles/problems-signing-up-paramount-plus