Discussion topic: Paramount + app keeps buffering
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Message posted on 07 Jul 2023 09:18 PM
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Paramount + app keeps buffering
When ever I am watching Paramount + the episode or film will overlay the rating and sometimes totally freeze and the buffering wheel appears.
I've checked the broadband speed and it's over 30mb/s so more than enough to stream.
It's sometimes the same with Prime Tv as well and these are both on my sly q mini box.
On the main sky q box it's less noticeable but does still happen.
Anyone else seen this??
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Message posted on 08 Jul 2023 10:15 AM
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Re: Paramount + app keeps buffering
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 08 Jul 2023 10:25 PM
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Re: Paramount + app keeps buffering
This happens to me also. I have FTTP running at >270Mbps. What is the fix?
Message posted on 10 Jul 2023 10:35 AM
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Re: Paramount + app keeps buffering
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Message posted on 31 Aug 2023 07:28 PM
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Re: Paramount + app keeps buffering
Yes , I have the same issue . Do you know the fault and how to sort it ?
Message posted on 17 Sep 2023 11:02 PM
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Re: Paramount + app keeps buffering
Please advise on this issue as I have the same buffering / dimming and age restriction banner appearing. I stop watching paramount because of this. Please publish a fix.
Message posted on 17 Sep 2023 11:12 PM
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Re: Paramount + app keeps buffering
They said they were inviting me a private chat to discuss.... That never happened so still stuck with crap buffering all the time to the point I've stopped watching paramount
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