18 Apr 2023 09:55 PM
I have been trying to activate my free version of Patramount+
1. Yes I have Got Sky Cinema Package
2. No I did not have a previous account
3. This is the only sky Q box I have so it has not been activated before
I go in to the app. Click on Get Paramount+. Scan the QR Code that appears with my phine which takes me to the activatation site. I sign in and then get a message that says 'We Can't Do That At The Moment. We hope to have everything back to normal soon. Please try again later'
Well I have in fact I hacve tried it on several occassion and each time I get this message. Tried it also on PC and get the same message
19 Apr 2023 11:28 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
21 Apr 2023 10:24 AM
Posted by a Sky employeeWe are still looking to help you StefanB. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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