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Discussion topic: Paramount+ Activation 'We Can't Do That At The Moment'

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This message was authored by StefanB This message was authored by: StefanB

Paramount+ Activation 'We Can't Do That At The Moment'

I have been trying to activate my free version of Patramount+

 

1. Yes I have Got Sky Cinema Package

2. No I did not have a previous account

3. This is the only sky Q box I have so it has not been activated before

 

I go in to the app. Click on Get Paramount+. Scan the QR Code that appears with my phine which takes me to the activatation site. I sign in and then get a message that says 'We Can't Do That At The Moment. We hope to have everything back to normal soon. Please try again later'

 

Well I have in fact I hacve tried it on several occassion and each time I get this message. Tried it also on PC and get the same message

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Paramount+ Activation 'We Can't Do That At The Moment'

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Paramount+ Activation 'We Can't Do That At The Moment'

Posted by a Sky employee

We are still looking to help you StefanB. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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