Overheating sky q minibox replacement

[Mummybear20]

My sky Q mini box is very very hot, I've had to switch it off but as soon as I use it again it's over heating very quickly.

You can barely keep your hand on. It's in a well ventilated space so no reason for it.

How do you contact Sky about it ?

[Mark39]

@Mummybear20 try Sky's help here. Contact options are available via the still need help button if the help doesn't resolve it: https://www.sky.com/help/articles/sky-q-boxes-are-warm-to-touch-or-noisy