Order I placed gor mulitroom

[Emma64]

I placed a order yesterday for mulitroom for £5.00 a month but I can't find my order anywere on the Website its £10

[oldfella]

---

@Emma64 wrote:
I placed a order yesterday for mulitroom for £5.00 a month but I can't find my order anywere on the Website its £10

---

Hi @Emma64 

Have you checked your orders in your My Sky account or the VIP App

[Emma64]

Yes I've checked everwere nothing anywere 

[oldfella]

---

@Emma64 wrote:

Yes I've checked everwere nothing anywere 

---

Best to contact Sky directly then @Emma64 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home