Orange light constant

[ThePunter]

I have two mini boxes and one has restarted without any problem after my router had to be reset but the other shows a constant orange light and won't switch on. I've switched off at the mains several times but after it tries to restart it goes orange and then won't do anything else. Can anyone help? Thanks 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Greenfingers001]

We are still looking to help you @ThePunter . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks