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Discussion topic: Open reach and sky engineers arriving same time?

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Message posted on ‎23 Oct 2025 12:55 PM

Open reach and sky engineers arriving same time?

Hi,, quick question. We are moving home and i have booked a sky engineer for Nov 21st 8am-1pm. I also have an open reach engineer due to arrive in the same time slot to set up my bt broadband. Is it OK if both engineers turn up at the same time? Or will they hinder each other? Thanks
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Message posted on ‎23 Oct 2025 01:54 PM

Re: Open reach and sky engineers arriving same time?

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@leek10 

That should be fine as the Sky engineer will be there to install your dish and I'm sure if needs be they can work around each other !

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Message posted on ‎23 Oct 2025 03:16 PM - last edited: ‎23 Oct 2025 03:17 PM

Re: Open reach and sky engineers arriving same time?

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Hi @leek10   Best if Openreach turns up first, so the Sky installer can check everything is working that requires broadband.

Welcome to the Sky Community Forum

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