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Discussion topic: Non returned equipment

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This message was authored by: King1584

Message posted on ‎07 Aug 2023 11:45 AM

Non returned equipment

I returned my existing router in the box and label provided, I don't know what equipment you now require me to send back 

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Superuser
This message was authored by: GD1

Message posted on ‎07 Aug 2023 11:53 AM - last edited: ‎07 Aug 2023 12:21 PM

Re: Non returned equipment

Posted by a Superuser, not a Sky employee. Find out more

@King1584 You're not talking to Sky but other customers so we won't know what additional equipment it is if any.

 

It may be you've received the text/email in error.    Returns are taking approx 2 weeks to process.

 

Did you keep proof of postage? 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: King1584

Message posted on ‎07 Aug 2023 12:17 PM

Re: Non returned equipment

I don't know what equipment you require 

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Superuser
This message was authored by: GD1

Message posted on ‎07 Aug 2023 12:19 PM - last edited: ‎07 Aug 2023 12:20 PM

Re: Non returned equipment

Posted by a Superuser, not a Sky employee. Find out more
@GD1 wrote:

@King1584  You're not talking to Sky but other customers so we won't know what additional equipment it is if any.

 

It may be you've received the text/email in error.    Returns are taking approx 2 weeks to process.

 

Did you keep proof of postage? 

@King1584  Please read the reply posted previously.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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