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Discussion topic: No viewing card

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Avatar for Lawrence17
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This message was authored by: Lawrence17

Message posted on ‎05 Nov 2025 02:03 PM

No viewing card

I returned as a sky customer on the 13th of October, I have  received a sky q box witch I have set up ,but I haven't received my viewing card, after trying to get this sorted I still haven't received my card .

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎05 Nov 2025 02:14 PM

Re: No viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Lawrence17  I'm afraid you'll need to call Sky again as the community can't help with viewing card related issues

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎05 Nov 2025 02:16 PM

Re: No viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Lawrence17 

As a returning customer Sky will have assumed you kept the old viewing card. You'll need to call Sky and they'll send one out in the post. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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