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Discussion topic: No tv

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This message was authored by: Kensie12

Message posted on ‎24 Jul 2023 10:33 PM

No tv

I haven’t sky ev on mini box and I’ve reset several times

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎25 Jul 2023 05:07 AM

Re: No tv

Posted by a Superuser, not a Sky employee. Find out more

@Kensie12 

What is happening when you try to view? Are you getting any error messages? 


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This message was authored by: Kensie12

Message posted on ‎25 Jul 2023 06:21 AM

Re: No tv

Yes it's a no satellite signal but the main box we have satellite picture only on the two mini boxes it's showing that message you can view recordings et cetera

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Superuser
This message was authored by: Daniel0210

Message posted on ‎25 Jul 2023 06:27 AM

Re: No tv

Posted by a Superuser, not a Sky employee. Find out more

@Kensie12 
Have a look at this link, in particular the mini box section
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
If that doesn’t help you, at the end of the link it may give you an option to arrange an engineer to check your dish alignment.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
HAPPY NEW YEAR
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