Discussion topic: No sky tv for two days

This message was authored by: Allen50 · ‎02 Aug 2026

My main sky box has stopped working, two days without TV

This message was authored by: Daniel0210 · ‎02 Aug 2026

@Allen50
Hi, you aren’t directly talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up of Sky customers helping other Sky customers with additional help from Superusers like myself.

In what way has it stopped working? We need to something to go on.

▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

This message was authored by: Laing1 · ‎02 Aug 2026

@Allen50 wrote:

My main sky box has stopped working, two days without TV

@Allen50 are you getting any error messages on the screen ?

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

This message was authored by: twilight+princess · ‎04 Aug 2026

@Allen50
What troubleshooting steps have you done?
Please describe what you're seeing? Is the box powered on but no picture etc?

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.

Discussion topic: No sky tv for two days

No sky tv for two days

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