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Discussion topic: No signal

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This message was authored by: Hullyboi1

No signal

Hi I'm constantly getting isssue with my sky a box loosing signal I've reset the box multiple times check all the connections and no joy this happens every few days then resolves its self we live in a apartment block so communal dish 

Sky Q 1 TB
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This message was authored by: Daniel0210

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Hullyboi1 
No signal and no satellite signal issues are different .

A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.

If you’re seeing a “no satellite signal” message it’s very likely a dish misalignment or possibly a failing LNB (on the arm of the dish).

 

If you are connected to a communal dish you need to liaise directly with your building management company / landlord who will have their approved engineers to contact.



▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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