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Discussion topic: No signal

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This message was authored by Hammer1691 This message was authored by: Hammer1691

No signal

hi no signal showing on sky q box 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Hammer1691 
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.

If a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. After that look at the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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