Discussion topic: No signal
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Message posted on 11 Nov 2023 12:56 PM
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No signal
My second sky q mini box shows no signal on tv however tv is connected to the internet. Cable is plugged in.
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All Replies
Message posted on 11 Nov 2023 01:04 PM
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Re: No signal
@JoCrawshaw wrote:
My second sky q mini box shows no signal on tv
@JoCrawshaw
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 11 Nov 2023 01:20 PM
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Re: No signal
Yes it's no satellite signal. It used to work fine. My main box in the lounge works fine. It then says select source which I have and is all set up fine.
Message posted on 11 Nov 2023 01:26 PM
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Re: No signal
If it is only showing no satellite signal on the mini box, then;
on your main Sky Q box go to Settings > Watch on Sky Q Mini Box > Reactivate.
I believe this should refresh the signal going to the Mini box. Worth a try.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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