No satellite

[Frances61]

Can't get no tv on sky says no satellite been like it for a week tried everything satellite dish is not by trees or any thing that could cause a problem please help with thanks customer Frances Dacruz [content removed]

Moderator note: personally identifiable information removed

[oldfella]

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@Frances61 wrote:

Can't get no tv on sky says no satellite been like it for a week tried everything satellite dish is not by trees or any thing that could cause a problem please help with thanks customer Frances Dacruz post code cf3-0HE number 1

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Hi @Frances61 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

The following link will help 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q 

[GD1]

@Frances61  I presume you mean No Satellite signal?  As the message No satellite would be rather odd and wpuld mean 3 orbitin g birds have gone missing.

Have you tried working through these steps?  https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

When you get to the very enmd there should be an option to book an enginner if the steps don't help resolve your issue.