Discussion topic: No satellite signal
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Message posted on 14 Oct 2023 07:52 PM
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No satellite signal
I am not having satellite signal from the last 5 days
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Message posted on 14 Oct 2023 07:56 PM - last edited: 14 Oct 2023 07:57 PM
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Re: No satellite signal
@Taposim Your post has been moved from the Talk forum as that is for Sky Talk Landline queries.
Which system do you have?
Have you contacted sky in the last 5 days?
AHve you tried a reboot of your box?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 14 Oct 2023 08:03 PM
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Re: No satellite signal
I have been using the TV sky router fir 4 years.. I tried rebooting but it has not helped.. Please guide me
Message posted on 14 Oct 2023 08:04 PM
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Re: No satellite signal
@Taposim wrote:
I have been using the TV sky router fir 4 years.. I tried rebooting but it has not helped.. Please guide me
Hi @Taposim
For no Satellite signal
Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
Message posted on 16 Oct 2023 12:15 AM
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Re: No satellite signal
Yes problem solved.. Thanks for the help
Message posted on 17 Jan 2024 08:50 AM
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Re: No satellite signal
The TV comes up blue but in box it said no satellite signal i have turned the sky off and then on and still gets the same message
Message posted on 17 Jan 2024 10:50 AM
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Re: No satellite signal
@Sh67
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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