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Discussion topic: No satellite Signal

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This message was authored by MINI691 This message was authored by: MINI691

No satellite Signal

Can someone please sort out my sky please i am getting no signal. Message is mini tv unavailable no satellite signal.

 

Restarted four times keep saying your box is still initialising.

 

If i dobt here straight away i am cancelling my subscription. 

 

I have stellite HD

 

 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: No satellite Signal

Posted by a Superuser, not a Sky employee. Find out more

@MINI691 wrote:

If i dobt here straight away i am cancelling my subscription. 

 


You're talking to other customers here and not Sky.

 

Have you tried rebooting your main Q box too?

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite Signal

Posted by a Superuser, not a Sky employee. Find out more

@MINI691 
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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