01 Sep 2023 12:13 PM
Can someone please sort out my sky please i am getting no signal. Message is mini tv unavailable no satellite signal.
Restarted four times keep saying your box is still initialising.
If i dobt here straight away i am cancelling my subscription.
I have stellite HD
01 Sep 2023 12:34 PM
Posted by a Superuser, not a Sky employee. Find out more
@MINI691 wrote:If i dobt here straight away i am cancelling my subscription.
You're talking to other customers here and not Sky.
Have you tried rebooting your main Q box too?
01 Sep 2023 12:38 PM
Posted by a Superuser, not a Sky employee. Find out more@MINI691
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.
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