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Discussion topic: No network connection on tv

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This message was authored by: IAINPINDER

No network connection on tv

No network connection on tv

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This message was authored by: oldfella

Re: No network connection on tv

Posted by a Superuser, not a Sky employee. Find out more

@IAINPINDER wrote:

No network connection on tv


Hi @IAINPINDER 

Assume this is your main Q box.
Have you tried a Network reset on your Q box.

Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.

This message was authored by: Nugget

Re: No network connection on tv

I still have no cobnection on my tv

This message was authored by: PandJ2020

Re: No network connection on tv

Posted by a Superuser, not a Sky employee. Find out more

@Nugget wrote:

I still have no cobnection on my tv


You'll need to give some more details...

I am just another Sky customer and my views are my own even if you don't like the answers
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