No network WiFi, issues with Sky Q

[Philip45]

Constantly having to reset the router as no internet. Q mini box frequently loses connection and does not work. Have to try and rest all of it. 

Keep getting Told to turn off for an hour and it resets but still having the same issue 

[Quoman7]

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@Philip45 wrote:

Constantly having to reset the router as no internet. Q mini box frequently loses connection and does not work. Have to try and rest all of it. 

Keep getting Told to turn off for an hour and it resets but still having the same issue 

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Hi @Philip45 In the following order:- Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?