No internet connection on sky Q box .

[Adcam68]

Hi , we have NO intenet connection to sky Q box but have to other devices, this also means no multi room use either, is our sky Q box broken? Thanks

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[idol+the+bear]

If you have a Sky router press the reset button on the back of the router and then do a search for your network on the Q box and it should appear to connect to.

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks