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Discussion topic: No connection to sky Q box error message MR104

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This message was authored by Guimaraes This message was authored by: Guimaraes

No connection to sky Q box error message MR104

Error message MR104

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This message was authored by caesarome This message was authored by: caesarome

Re: No connection to sky Q box error message MR104

Posted by a Superuser, not a Sky employee. Find out more

Taken from here:

https://helpforum.sky.com/t5/Sky-TV/Error-Codes-on-Sky-Q-and-Glass/ba-p/4017045

 

Multi room q box showing error MR104 means your mini box might be a bit too far from the main box to get a reliable signal from it.

 

Try going to Settings, then Setup - Network - Reset, and at step 2 of 4 on screen, press the WPS button on the front of the main box.

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This message was authored by Gav13 This message was authored by: Gav13

Re: No connection to sky Q box error message MR104

**bleep**. Multiroom is right on the other side of the wall.

This is a constant issue in the last few weeks.

This message was authored by Laing1 This message was authored by: Laing1

Re: No connection to sky Q box error message MR104

Posted by a Superuser, not a Sky employee. Find out more

@Gav13 wrote:

**bleep**. Multiroom is right on the other side of the wall.

This is a constant issue in the last few weeks.


@Gav13 the multiroom box is right on the other side of the wall is what is it the router or the main Q box and who is your internet provider 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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