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Discussion topic: No + button to add favourite TV programme

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This message was authored by: Sb_01

No + button to add favourite TV programme

I'm trying to set up a new sky Q box - I have set up favourite channels, but it won't let me add favourite tv programmes! There is no '+' button available, so what do I do? I'm used to sky streaming which is a breeze compared to this dinosaur 🙄 !! 

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This message was authored by: nigea99

Re: No + button to add favourite TV programme

Posted by a Superuser, not a Sky employee. Find out more

@Sb_01 wrote:

I'm trying to set up a new sky Q box - I have set up favourite channels, but it won't let me add favourite tv programmes! There is no '+' button available, so what do I do? I'm used to sky streaming which is a breeze compared to this dinosaur 🙄 !! 


hi @Sb_01 

 

See this article with a video

https://www.sky.com/help/articles/using-favourites-on-sky-q

 

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This message was authored by: Sb_01

Re: No + button to add favourite TV programme

Thanks, but i have set up the favourite channels fine. It's adding specific programmes to a favourites list that I want!

This message was authored by: Daniel0210

Re: No + button to add favourite TV programme

Posted by a Superuser, not a Sky employee. Find out more

@Sb_01 wrote:

It's adding specific programmes to a favourites list that I want!


@Sb_01 

That's not something that's available of Sky Q. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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with:
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This message was authored by: TimmyBGood

Re: No + button to add favourite TV programme

Posted by a Superuser, not a Sky employee. Find out more

@Sb_01 

 

As @Daniel0210 indicates, Q is running a different (and much older) operating system and user interface, and Comcast has no incentive to replicate functionality backwards to a platform it's effectively in the process of abandoning even if that was possible.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by: Sb_01

Re: No + button to add favourite TV programme

Thanks both. Frustrating to have to use a dinosaur product when you're used to a better one! Others in the house don't want tv tied to the WiFi though, so 💁‍♀️

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