Yesterday I contacted Sky as i was having issues with my SkyQ. I switched everything on and off multiple times and follwoed on screen and phone instructions. The updates pages on my SKY mobile app indicated that my services may have an issue. The service check showed a problem with the WiFi. The TV indicated a problem with the satellite signal (and that I could still watch recordings). As mentioned, followed all prompts and only had a few channels available to watch, both SKY (news) and some terrestrial. Interestingly, these could only be watched on the +1 Channels and not main screen menu channels which was annoying whilst trying to watch live rugby and people messaging comments.
Today, my broadband, wifi and SKY Q are all green on teh sevice checker however, I now have a message on the screen saying it can't find my Sky Q box on teh network. Again, I have swithched all off and on again and now, I cannot even access recordings and there are absolutely no tv channels.
