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Discussion topic: No Signal Sky Q Mini Box

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This message was authored by: Ryan+Woodbridge

No Signal Sky Q Mini Box

My main box is working fine, however there are no channels showing on my Mini Box
I have forced a software upgrade and also repaired with the main box

Unplugged both boxes and done a full network reset on the mini box still nothing

Before i contact sky is anyone else having this issue or know how to resolve it?

Did the Amazon outage yesterday effect Sky devices?

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This message was authored by: Quoman7

Re: No Signal Sky Q Mini Box

Posted by a Superuser, not a Sky employee. Find out more

@Ryan+Woodbridge wrote:

My main box is working fine, however there are no channels showing on my Mini Box
I have forced a software upgrade and also repaired with the main box

Unplugged both boxes and done a full network reset on the mini box still nothing

Before i contact sky is anyone else having this issue or know how to resolve it?

Did the Amazon outage yesterday effect Sky devices?


Hi @Ryan+Woodbridge In the following order:- Reboot your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with the Mini box?

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