No/Poor Satelite Signal

[Sue.w]

Anybody had problems with Sky signal reception during the very hot weather - I lost reception on all Sky Channels.

[nigea99]

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@Sue.w wrote:

Anybody had problems with Sky signal reception during the very hot weather - I lost reception on all Sky Channels.

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hi @Sue.w 

Hot weather in itself should not cause any signal problems.

However, please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q


If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

[Sue.w]

Now the temperatures have dropped where I live the signal has returned.  I assume the dish was distorted by the extremely hot temps moving it out of alignment.

[mr.tickle]

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@Sue.w wrote:

Now the temperatures have dropped where I live the signal has returned.  I assume the dish was distorted by the extremely hot temps moving it out of alignment.

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Ok, but it's still worth getting it checked for next time - we will have many more heat waves (sadly).

A properly working aligned dish does not move, or lose signal, in hot weather. Very heavy thunder/snow storms are the achilles' heels, not heat.

[Sue.w]

Thanks for replies.  Signal is still breaking up.  Engineer booked. 

[Daniel0210]

@Sue.w 
Also check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight.